Shipping policy

Last updated: Dec 29 2025

At LovelyTuck, every piece is handmade with care. We want your order to reach you quickly, safely, and beautifully packaged.

 

Processing Time

All orders are made and packed by hand.
Please allow up to 10 business days for your order to be prepared before dispatch.
Usually we are able to process orders well within this time, but during busy periods or product launches, this may extend slightly. We’ll always let you know if there’s a delay.

 

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and selected service.

Typical delivery times:

  • UK: 2–5 business days after dispatch

  • Europe: 5–10 business days

  • Rest of World: 7–21 business days

All orders are shipped using Royal Mail, using trackable services where possible for European and other overseas orders.

 

Customs & Duties

International customers are responsible for any customs fees, import duties, or taxes charged by their country. LovelyTuck cannot control or predict these charges. 

US tariffs: Our prices (viewable to checkout) are adjusted to include all US tariffs so if you are a US customer you will not incur any additional or unexpected customs/tariff charges on receiving your order. 

 

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details (where applicable). Please check your spam or promotions folder if you don’t see it.

 

Lost or Delayed Parcels

If your order hasn’t arrived within the estimated timeframe, please contact us at info@lovelytuck.com and we’ll help you track it down.
We’re not responsible for postal delays, postal service actions or incorrect addresses entered at checkout, but we’ll always do our best to assist. 

 

Returns & Exchanges

Due to the intimate nature of our products, we cannot accept returns once items have been worn or opened. For details, please see our Returns & Refunds Policy.

 

Contact Us

For questions about shipping please contact us on info@lovelytuck.com.