About Us

Lovelytuck creates beautifully handmade, gender-affirming tuckwear designed for confidence, comfort, and freedom of movement. We believe that every body deserves to feel confident within themselves.

We’re a small independent British tucking underwear brand based near London which began in 2021. We design and create all of our underwear in the UK, and sell globally.




THE BASICS

All orders are processed and shipped within 10 business days (Monday - Friday) of receiving your order.

If you place your order over a weekend or on a public holiday, it will be processed and sent out over the following business day (Monday – Friday).

AFTER HOURS

No orders are shipped after hours (Office hours: Mon-Fri 9am-5pm GMT), on Sundays or on holidays.

CAN I TRACK MY ORDER?

All UK orders are posted first class, so you cannot track this service.

If you are overseas, you'll receive an email with tracking information after your order has been shipped. If you do not receive a shipping confirmation email within 3 business days, please contact us at XXX@XXX.com

CAN I CHANGE OR CANCEL MY ORDER?

If you'd like to change your order, please email XXX@XXX.com with your order details as soon as possible. We'll do everything we can to help.
Once an order has already been shipped we are unable to make any changes. Read our returns policy

DO I NEED TO PAY CUSTOMS DUTIES OR TAXES FOR MY ORDER?

European buyers: Please remember that post Brexit, import charges now apply to purchases from our shop. You may be liable to pay extra charges up to 20% on top of the actual price (visible on the C22 customs form we must fix to the package), along with any other taxes or courier administration fees, which can significantly increase the cost of your purchases. These charges don't appear in our shop prices.

US and overseas: Please remember that your purchases, particularly if you buy multiple items at the same time, may attract import duties which don't appear on our shop prices.